Return Policy

Return Policy

If you need to return a product or you receive a defective product, please contact us at support@slugfestgames.com.

Standard Returns

Purchases made on slugfestgames.com may be returned within 30 days of receiving the item. Returns that are unopened, unused, and in resellable condition are eligible for a full refund back to the original form of payment. Refunds will be issued within 10 business days of receiving the item.

Customers are responsible for return shipping.

Sorry, but we cannot accept returns on print-on-demand merchandise such as t-shirts and mugs.

Contact support@slugfestgames.com to request a return.

Damaged or Defective Products

We stand by our products. If you receive a damaged or defective product, contact us at support@slugfestgames.com. We resolve these issues promptly, and the solution may include sending replacement parts, sending a replacement product, or issuing a refund.